| Clearing of blockage of sewerage mains (PDF 116 KB) |
To give reimbursement to property owners for costs incurred when identifying sewerage blockages that are our responsibility. |
| Clearing of blocked house drains within private properties (PDF 161 KB) |
Guidelines for clearing blocked house drains within private property. |
| Community Title Scheme billing and sub-metering (PDF 146 KB) |
Billing and sub-metering arrangements for multi-unit complexes. |
| Concealed leak remission (PDF 953 KB) |
Criteria for concealed leak applications. |
| Drinking water quality policy statement (PDF 1000KB) |
To provide a safe, high quality drinking water supply service that safeguards public health and supports our growing community.
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| Exemptions to water restrictions for residential premises (PDF 151 KB) |
Guidelines in granting an exemption from water restrictions for residential properties. |
| Extension of water and wastewater networks (PDF 119 KB) |
This policy relates to requests for water or sewerage connection through an extension to the existing network. |
| Home dialysis and medical treatment water concessions (PDF 127 KB) |
Guidelines for concessions that provide relief from water consumption charges for customer who need renal dialysis or use a large amount of water as a result on medical treatment. |
| Notice to connect to sewerage system or install an on-site sewerage facility (PDF 120 KB) |
To make sure all properties are connected to the sewerage system, and to make sure properties outside the sewered area install on-site sewerage facilities. |
| Potable water for dust suppression (PDF 126 KB) |
Arrangements and conditions for the supply of potable water via a metered hydrant stand pipe for the purposes of dust suppression. |
| Wastewater inundation - the Council's response (PDF 137 KB) |
To make sure impact to customers is minimised and we are efficient and fair in response to sewage inundation incidents in premises. |
| Water mains break - the Council's response (PDF 154 KB) |
To establish procedures for attending to a water mains breakage. |
| Water and wastewater connection outside city boundary (PDF 116 KB) |
To provide water supply and sewerage services to properties outside of Logan City’s boundaries. |
| Water sub-metering for multi-unit properties (PDF 153 KB) |
To define the requirements for the sub-metering of units within new and existing multi-unit properties. |