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Proud City - Quarter 3, 2021 / 2022

Project	Target	Status	Commentary
PC2.1.1 - Deliver a rebrand project as per project plan. Purpose: To bring a valued and unified visual identity to the Council and City of Logan.	June 2022	On Track	The third quarter has seen a significant amount achieved including: Delivery of phase 2 of the Proud City campaign. All 9 libraries have been rebranded. Logan Art Gallery painting and signage installation is underway. Plant Fleet Services (PFS), Parks and Roads buildings have been rebranded. Waste Transfer Station and Recycle Market rebrand assessment has commenced. Continued roll out of brand identity across the city.
PC2.1.2 - Deliver a digital platform for Our Logan magazine. Purpose: To provide an enhanced service to magazine readers and support future digital news delivery.	June 2022	Completed	As at the end of the third quarter: Ourlogan.com.au is live - engagement rates and community feedback have been positive. In the 3-month period from 1 Jan to 31 March 2022 website visit stats include: 33,071 users (ie. visitors to website) - Those users viewed 73, 562 pages of content, visitors stayed on the site for an average of over 2 minutes. Website includes a media portal and divisional pages. The corresponding Our Logan Facebook and Instagram accounts are growing steadily and proving to be a powerful marketing tool. Results include: Facebook 700 followers, Instagram 287 followers, #CityofLogan used 11.8K+, #OurLoganOurCity used 100+ Project complete.
PC2.1.3 - Deliver a City Positioning and Strategic Marketing Framework including: 1. City positioning campaign. 2. Aligning all Council services to strategic brand pillars. Purpose: To provide strategic marketing direction and alignment for Council. To present a cohesive brand and communications that maximise value to Council and the community.	June 2022	On Track	As at the end of the third quarter: Phase 2 of the Proud City campaign has been completed. Reporting figures are very positive with high engagement rates and positive community sentiment. Phase 2 campaign results include: 3.93 million google impressions 14, 300 google ad clicks 790, 647 Facebook impressions 15, 254 Campaign landing page views The City Positioning and Marketing Roadmap will now be adapted into a Strategic Marketing Framework.
PC2.2.1 - Deliver the City of Logan: Safe City Strategy and Action Plan 2021-2025 through a broad range of crime prevention/community-based safety initiatives. Purpose: To create a safer City of Logan.	June 2022	On Track	During the third quarter, 6 community safety and crime prevention activities were undertaken. These included 3 Safe Plate events in partnership with the Logan District Crime Prevention Unit (DCPU) of the Queensland Police Service (QPS). The events were held at Logan Central, Browns Plains and Loganholme. The Safe Plate initiative involves the fitting of anti-theft screws to registration plates making them more difficult to steal. In excess of 550 one way screws were either fitted, distributed in packs or ordered online as a direct result of these events. The Community Safety Program also attended 2 community events in collaboration with the DCPU to promote: Home security. Vehicle security. Reporting information. Being an active bystander. Reporting of Hooning. Crimestoppers. These events were held at Brookhaven Estate, Bahrs Scrub and The Forestdale Car Show and Country Markets. Our interactive displays saw more than 140 residents actively engaged. A 'Services at the Square' event was held in collaboration with Queensland Corrective Services in Beenleigh Town Square. This event saw clients of Corrective Services as well as general community members engage with essential support services such as employment agencies, disability services and addiction support. 57 people attended this event.
PC2.2.2 - Provide funds to eligible organisations for initiatives that respond to local community priorities. Purpose: To: build an engaged and inclusive community promote increased participation in community life support the community to make positive changes in their local area increase skills, knowledge and leadership capability within the community sector.	June 2022	On Track	In the third quarter, in response to the recent floods, the Community Development, Community Services Administration and Accounts Payable teams worked closely to provide fast-tracked Community Response Grant assessment, funding and payments to provide funds quickly to community in need. A total of 8 community organisations were funded through Council's Community Development Funding to the value of $53,404.54. The total estimated reach of these projects is to support 12,542 residents, with a total value to the community for the duration of the projects of $187,875.54. 4 community organisations were funded to the value of $51,554.54 through the Community Project Grants program to support inclusive and long-term outcomes to the City of Logan. The estimated total reach is to support 11,582 residents, with a total value to the community for the duration of the projects of $130,655.54. 4 community organisations were funded to the value of $18,500 through the Community Response Grants program to provide immediate support to community priorities. The estimated total reach is to support 960 residents, with a total value to the community for the duration of the projects of $57,220. These 4 projects directly responded to local flood events.
PC2.2.3 - Deliver systems and procedures for the management and operation of the Kingston Butter Factory Cultural precinct. This includes the outdoor events space, performing arts facility and living museum of Logan. Purpose: To provide the community with access to a state of the art cultural precinct for celebration and engagement with arts, culture and heritage.	February 2022	Completed	As at the end of the third quarter: All outdoor areas now trading and operational including outdoor stage, cottage, markets and heritage centre. Markets and events have been highly impacted by extreme weather resulting in postponement and cancellations. Building including the theatre and Living Museum has delayed opening until July 2022 due to storm damage and delays to practical completion. Aruga PR engaged to deliver precinct media opportunities, with a the Sunrise weather team completing a live broadcast promoting the new precinct in early April. At the end of the third quarter, 6 events have already been held with further markets and stage events booked in the future. The official opening is scheduled to be held in the fourth quarter
PC2.2.4 - Monitor and report on the network of CCTV cameras across the city. Purpose: To: increase community safety throughout the City of Logan detect and reduce anti-social and unlawful behaviour support the Queensland Police Service to identify and effectively prosecute offenders.	June 2022	On Track	During the third quarter: Council's camera network captured 1029 incidents and received 164 footage requests from QPS. The number of incidents captured has decreased since the last quarter from 1092. The number of footage requests has increased since last quarter from 93.
PC2.2.5 - Deliver the libraries' early years services and First 5 Forever initiative. Purpose: To support early years learning and reading for Logan families with children aged under 5 years.	June 2022	On Track	About First Five Forever aims to support the learning outcomes for all Logan children aged 0-5 years old by providing programs that offer talking, reading, singing, playing, dancing, and moving. Quarter 3 update Over the third quarter First Five Forever completed the following actions in support of the Libraries and Creative Industries 2021/22 Business Plan: Delivery of 216 COVID-safe, face-to-face children's literacy sessions with a total of 1782 participants. Delivery of 44 COVID-safe community outreach sessions through network partnerships across the city. Participation at 28 key stakeholder meetings across Logan City. Collaboration with the Parks Branch, ensuring delivery of high-quality sessions that promote family connection, early literacy, Logan Libraries and parks across the City of Logan. Distribution of over 800 children's library books to various community partners. Outcomes The learning outcomes of Logan children aged 0-5 years old were supported.
PC2.2.6 - Deliver the outcomes of the Libraries Learning and Discovery Strategy 2019-2023. This is delivered through the six priorities of: access and inclusion economic opportunity nurturing learning and well-being sustainability connected community embracing life-long curiosity and discovery. Purpose: To support Logan's community through purposeful library programming.	June 2022	On Track	About The Libraries Learning and Discovery Strategy informs the programming deliverables of the Libraries and Creative Industries Business Plan. This strategy provides the framework to allow library staff to be guided in the development, implementation and evaluation of purposeful and engaging library programming and community engagement. Quarter 3 update In the third quarter of the 2021/2022 financial year, Libraries have taken the following actions in support of the objectives of the Libraries Learning and Discovery Strategy. Delivery of activities in Libraries including Page Turners, Baby Time, Wriggle and Rhyme and the Be Connected service. Delivery of take home packs to families. Delivery of face-to-face and live-streamed library programming and events for adults and children. Delivery of hybrid events (live-streamed events with an in-library audience). Outcomes Library staff developed, implemented and evaluated purposeful and engaging library programming and community engagement in support of the Libraries and Creative Industries Business Plan.
PC2.2.7 - Construct an outdoor events space and redevelop the Kingston Butter Factory. Purpose: To provide a performing arts space and social history museum. It will be a state-of-the-art cultural precinct for community celebration and entertainment.	February 2022	Monitor	At the end of the third quarter: The outdoor precinct has been activated and is being used The KBF building is due for handover late April early May 2022 Although the construction works are essentially complete, practical completion (PC) procedures are still required to officially conclude the project. Recovery actions Conduct practical completion in the fourth quarter to officially complete the project. Actions the project will take to facilitate practical completion are: Organise for consultants to do a walk-through of the construction to conduct a defects inspection. Work with the builders to rectify any defects where appropriate. Attain design certificates from the relevant governing bodies, to issue practical completion certificate. Issue practical completion certificate. It is recommended that the target date of this project be extended to June 2022 to allow for practical completion to be delivered. The project is confident this date will be achieved.
PC2.3.1 - Develop Council's third Reconciliation Action Plan. Purpose: To deliver a new Reconciliation Action Plan that strengthens relationships, respect and opportunities that support Logan's Aboriginal and Torres Strait Islander community.	June 2022	Monitor	As at the end of the third quarter: There has been a significant amount of engagement that has been undertaken with internal and external stakeholders to discuss the development of Council's third Reconciliation Action Plan (RAP). With the recent commencement of our First Nations Community Development Officer strong relationships have been built to understand the community needs, internal capacities and communication gaps to help inform the future RAP. The Internal RAP Working Group have concluded that Council's 3rd RAP will likely take longer than June 2022 as there are a number of requirements to prepare us as an organisation. The work delivered during this quarter to build capacity and work towards our next RAP are as follows: Continued engagement with Council's Native Title and Cultural Heritage Officer and Community Engagement Team to discuss the strategy to refresh Council's Reference Manual and Cultural Awareness Guide. Internal events for 2022 NAIDOC and National Reconciliation Week are in concept stage with the Logan Elders and internal stakeholders. Developed Council's first RAP Ambassador t-shirt, collaborating with internal stakeholders and the Artist Jessica Skeen-McKinnon (Muralappi). Recovery actions l The project's timeline and scope are currently being reviewed to determine expected outcomes by the end of the fourth quarter, factoring in both work that has been completed and what is currently progressing. Specific actions include: Business Transformation Branch have been engaged to provide assistance to conduct a series of workshops for: Current-state analysis Internal stakeholder identification and analysis Maturity assessment Options analysis Development of an 'accord RAP' l It is recommended that the project's description be amended to: PC2.3.1 - Deliver actions to progress the development of Council's third Reconciliation Action Plan.
PC2.3.2 - Coordinate and support implementation of the Access and Inclusion Plan 2019-2022. Purpose: To create a more accessible and inclusive city for everyone.	June 2022	On Track	As at the end of the third quarter: The Second Progress Report 2020-2021 was endorsed at ELT on 10 February 2022 and was presented at the City Lifestyle Committee on 16 March. This was adopted at the Ordinary Council Meeting on 23 March. Council's Access and Inclusion Internal Working Group met on 10 February where 13 branches reported on their actions in the plan. On 1 February a workshop on Disaster Preparedness for People with Disability was provided in partnership with Disaster Management and Community Services. Collaboration also included Queensland Disability Network, Brisbane City Council, Redland Bay Council, Queensland Fire and Emergency Services and 121 Care.
PC2.3.3 - Deliver the Aboriginal and Torres Strait Islander Bursary Program, and provide opportunities for students within the City of Logan. Purpose: To increase employment opportunities within Council for the Aboriginal and Torres Strait Islander community.	June 2022	On Track	During the third quarter, a successful candidate for the Aboriginal and Torres Strait Islander Bursary Program was appointed and commenced at Council. It is proposed to appoint a second candidate in 2023 through a modified marketing strategy that is adapted from the learnings from the previous year's Program. Council will then use the information from the Program to review the opportunity to have a dedicated Aboriginal and Torres Strait Islander education bursary as committed to in Council's Reconciliation Action Plan.
PC2.3.4 - Deliver the Living Museum of Logan, working with the community to develop content for exhibition. Purpose: To: share the stories of our culturally diverse communities and of Logan’s Aboriginal and Torres Strait Islander communities share themes of importance to Logan's people enhance visitor experience to the City of Logan.	June 2022	On Track	About The Living Museum of Logan will tell the stories of the people of Logan. It will be a non-collecting, family-friendly space where residents and visitors to Logan can be inspired and learn about the City of Logan. Quarter 3 update In the third quarter of the 2021/2022 financial year the following actions were undertaken: Louis Lim's 'Snapshot, capturing street styles of Logan' display was installed in the Living Museum of Logan, along with the welcome wall and flags, and Nicola Hooper's interpretive timeline public artwork. Filming and editing of stories for the Nourish display focussing on the connection between food, people, communities, and culture were completed and installed. Exhibition brochures and promotional material were designed in preparation for opening to the public in mid-2022. Planning is on track for a stimulating opening program of artist and curatorial talks, museum tours and workshops. Involved artists, community and cultural groups were kept informed about the Living Museum of Logan opening delay due to the impact of construction delays. Outcomes Development of the Living Museum of Logan spaces, displays and programs continues.
PC2.3.5 - Deliver a school holiday program for 5 to 17 year olds. Purpose: To encourage young people' involvement in active and healthy programs and increase community participation during school holidays.	June 2022	On Track	During the third quarter: The January KRANK School Holiday Program ran from 8 January to 23 January 2022, with a total of 70 different activities resulting in 222 sessions being delivered to young people across the city. This includes an additional 13 activity sessions added to the program due to community demand. A total of 1,443 young people attended the January KRANK School Holiday Program. Additionally, 5 activities were cancelled and/or rescheduled in the January 2022 school holidays due to the impact of COVID-19. Bookings for the April 2022 school holiday program opened on Monday 21 March 2022.
PC2.3.6 - Deliver water safety awareness education sessions. Provide culturally appropriate learn-to-swim activities for: First Nations people newly arrived migrants and refugees. Purpose: To increase participant swimming skills.	June 2022	On Track	Between January to March 2022, 11 water safety awareness education sessions were delivered to community at various locations across the City of Logan. Two 8-hour swim programs were delivered to newly arrived migrants and refugees at Logan North, Beenleigh and Gould Adams Aquatic Centres. One 8-hour First Nations swim program for community Elders was delivered at Beenleigh Aquatic Centre.
PC2.3.7 - Deliver a health and wellbeing program for all Logan residents. Purpose: To provide opportunities for residents to participate in affordable and accessible physical activities and health and wellbeing programs.	June 2022	On Track	During the third quarter the Active and Healthy program delivered over 117 different health and wellbeing activities between 10 January to 31 March 2022. During this time 3 days of activities were cancelled due to the South-East Queensland rainfall and flooding event in February and March 2022. Council engaged with the community to gain feedback on activities being delivered and asked for information on what could be delivered in the future. This online feedback survey opened on 5 November 2021 and closed on 13 February 2022. 120 responses were received. Request for proposals for service providers for the Active and Healthy program opened on 4 January and closed on 14 February 2022. Community members, organisations and businesses were invited to apply to deliver activities from July 2022 to June 2023. 117 applications were received
PC2.4.1 - Waste Dumping Taskforce 2021/2022 Investigate the illegal dumping of waste, proactively and in response to customer reports. Purpose: To improve the city’s reputation, amenity and residents' safety.	June 2022	On Track	As at the end of the third quarter: application for continuation funding under Round 2a of the Illegal Dumping Partnerships Grant was approved. $139,843.20 (being 80% of program funding) was receipted February 2022. A service enhancement was drafted for inclusion and consideration in the 2022/2023 budget deliberations to fund continuation of the Illegal Dumping Team for a period of 3 years to align with the Illegal Dumping and Litter Enforcement Strategy (2022-2025). The Illegal Dumping Team continued to identify, investigate and enforce illegal dumping activity across the city.

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