Maintaining current levels of service - Quarter 1, 2024 / 2025
Project Name
Target
Status
Commentary
MS1.3.1 - Logan Listens: Residents' Survey
Dec 2024
Monitor
In the first quarter of 2024/25, the following actions were completed to support the delivery of the Logan Listens: Residents' Survey:
reviewed feedback from Directors and Managers on the previous survey
researched other Local Government approaches to Residents Surveys (Gold Coast, Brisbane, Moreton Bay)
consulted with Community Engagement to help develop survey options
requested two high level quotes, and further information from the previous supplier to deliver like for like, an option to change the questions, and details of Councils against whom our results will be benchmarked
additional quotes sourced to inform options analysis
finalised an options analysis paper for presentation to Council's Executive Leadership Team in November 2024, to guide direction for delivery of the Survey.
In line with the redeveloped project schedule, it is proposed to request an extension of the target date to June 2025. This is to accommodate the planned release of the survey in early 2025 and to allow sufficient time for the subsequent analysis and reporting of the survey outcomes.