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HP7.2.1
City Parking Enforcement Strategy 2023 to 2026
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June 2024 |
Completed |
Interpretation and Response:
The City Wide Parking Enforcement Plan 2023 to 2026 was adopted by Council in December 2023 and recognises the critical regulatory role Council plays in ensuring safe and accessible parking across the City.
Delivery of project milestones will ensue.
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HP7.2.2
Community champions project
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June 2024 |
Monitor |
Interpretation and Response:
By the end of the second quarter of 2023/2024:
- 15 Community Champions are at the pre-acceptance stage. This includes:
- 14 provided link to conduct blue card/ police checks (not yet commenced)
- 1 provided link to conduct blue card/ police checks (commenced).
- 19 total Active Community Champions
- The project has experienced some challenges with
- some participants dropping out/ losing interest in the program
- participants yet to complete relevant training and pre-application checks (e.g. blue card/ police check)
- needing to reschedule key training sessions due to scheduling clashes.
- To mitigate this, the Branch will:
- not be accepting further EOIs, so they can focus on completing onboarding the first round of participants into the pilot program
- be completing all the relevant processes and documentation to support onboarding and activating Community Champions
- It is not anticipated that this will impact the overall target of June 2024 for this project.
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HP7.2.3
Disaster Management Community engagement framework
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June 2024 |
On Track |
Community Presentations
- Disaster Preparedness Presentation 14/12/23 Seniors Meeting at Caddies Jimboomba; 15 community members attended.
Community Events
- Attendance at Alexander Clark Pk reopening 2/12/23, approximately 150 community members attended.
Aged Care and Seniors Presentations and Workshops
- Disaster Preparedness erson Centred Emergency Preparedness (PCEP) Workshop - Yarrabilba 5/12/23
- Planning workshop for Business continuity 7/12/23.
Planning Activities
- Flood marker project is ongoing with conceptual designs being drawn up. Costing is being sought and a second quote has been received
- PCEP Workshops (x3) ongoing planned for Feb/Mar 2024
- Dates and venues have been secured
- Marketing and communication plan is nearly completion
- Business Continuity Planning Workshops for Disability Sector is ongoing
- engaging with stakeholders
- dates and venues secured
- marketing material is being redeveloped.
Networking Activities
- Community Recovery Resilience Office (CRRO) network meeting – ongoing
- Logan Interagency Networking meeting 7/12/23 – 20 agencies attended focusing on the Culturally and Linguistically Diverse (CALD) community
- Meeting with First Nations Elders 18/12/23
- Disabilities Coalition Network Meeting 20/12/23.
Get Ready Queensland
- Marketing campaigns:
- Beat the Heat – on hold until Feb/March (once current events/weather subside)
- Bushfire preparedness (on hold until Feb/March (once current events/weather subside)
- Logan Early Warning (LEW) app rebrand – on hold to be started again in 2024
- Translation of Disaster Preparedness booklet – in progress
- purchase order to be raised for the National Accreditation Authority for Translators and Interpreters (NAATI) translator.
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HP7.2.4
South-West Depot
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June 2024 |
On Track |
Project contracts have been executed, and a project manager and builder have been engaged.
Design and shop drawings finalisation is in progress and nearing final approval.
An application for permit for the clearing of trees nearby a protected species has been lodged with the appropriate state department. The permit issuance is expected in late January 2024.
Commencement onsite, and site establishment by the builder, is also expected in late January 2024.
In accordance with budget amendment two, a cost phasing forecast is being developed for related project management and construction costs. |
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HP7.2.5
Community Engagement Strategy for the City of Logan 2020-2024
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June 2024 |
On Track |
During the second quarter of 2023/2024, the following highlights were achieved in delivering the Community Engagement Strategy:
- the online engagement portal review was completed and the new contract signed in 2023
- an internal engagement network meeting was hosted in December 2023, and International Association of Public Participation (IAP2) training booked was for February 2024
- the Aboriginal and Torres Strait Islander guidelines were updated in December 2023.
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HP7.2.6
Customer Experience Strategy 2020 to 2024
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June 2024 |
On Track |
During the second quarter of 2023/2024, the following actions were completed to support of the outcomes of the Customer Experience Strategy 2020 to 2024:
- endorsement of the customer centric Roadmap/plan by the Executive Leadership Team (ELT)
- simplified the password reset process for online services, making it easier for the community to do business with us
- went live with the new look and feel online services
- participated in the Enterprise Portfolio Management Office (EPMO), New Initiative's, General Management Team (GMT)
- participated in service reviews for identified council branches
- completed a Better Business Review (BBR) and rolled out training to the Development Assessment (DA) Branch
- continued to work with DA Branch on improvements to the customer request module.
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HP7.2.7
Value for Money Program
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June 2024 |
On Track |
During the second quarter the update of the Value for Money Framework (VfM) and associated definition, additional initiatives will be identified. These will be outcomes of the service reviews, and will be finalised for the following Branches:
- City Safety and Liveability
- Information Technology Services
- Corporate Property.
These branches are in the process of gaining endorsement by their Branch Management Teams for their initiatives. The Enterprise Portfolio Management Office will work with the branches to determine what opportunities are eligible for the VfM Program.
Eligible new initiatives will be added to the 8 projects currently in the VfM Program.
A slight impact to the project's schedule was encountered during the second quarter with the resignation of a key team member. Resources were temporarily re-allocated during this time to ensure the VfM Program and other projects in the branch still progressed.
Recruiting for a replacement has commenced. It is not anticipated that this will impact the project's delivery date of June 2024. |
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HP7.2.8
2022 to 2026 People Plan
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June 2024 |
On Track |
During the second quarter of 2023/2024, the following activities were delivered:
Strategic Workforce Planning
- continued engagement with key stakeholders on work force planning and people data for dashboard.
Optimising Information Management
- recruitment module live in December and commencement of integrations with associated systems e.g. Seek, DocuSign, external job board.
Leadership Development
- distributed RFQ to select vendors to support People Proficiency stream, collaborated with vendor Pragmatic Thinking for cascading Executive Leadership Team (ELT) / Collective Leadership Team (CLT) work, developed rollout approach for 2024.
Diversity, Equity and Inclusion
- on track, handover of projects from LDP to P and C completed. No Deliverables for December 2023.
Culture and Engagement
- selected successful vendor (Bendelta) to support Culture and Engagement refresh. Kick off and progress meetings held, vendor drafted measurement questions for consideration.
Operationalisation of Performance Management
- design sessions run successfully, participation targets exceeded (including Manager attendance and sessions at depots). ELT report drafted included recommended trial sites/groups.
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HP7.3.1
Animal Management Plan
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June 2024 |
On Track |
Interpretation and Response:
Key actions of the Animal Management Plan during December 2023 include:
- recovery of registration revenue
- disaster management preparedness and response
- proactive patrols of parks, reserves and known streets with recorded incidents of anti-social animal behaviour
- prompt response and investigation into reported animal incidents
- delivery of dog safety framework training to Council staff (field officers)
- reviewed the existing Animal Management Program Structure in preparation for workforce planning workshops scheduled for January 2024
- installed body-worn camera docks and peripherals in preparation for training and deployment.
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HP7.3.2
Illegal Dumping and Litter Enforcement Strategy (2022 to 2025)
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June 2024 |
On Track |
Interpretation and Response:
Investigations and enforcement for illegally dumped waste continued through December 2023.
Key deliverables / actions for year two of the Illegal Dumping and Litter Enforcement Strategy are 92 percent complete.
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HP7.3.3
Digital Transformation Program delivery
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June 2024 |
On Track |
Interpretation and Response:
As at the end of December the following activities were achieved by the Digital Transformation Program (DTP):
Program Management
- updated Risk and Issues Register
- integrated Program Schedule
- project meeting with delivery team and Technology One Project Management
- resource planning workstreams and capacities, capabilities.
Business Readiness
- branch technical partners and slide decks to support Digital Transformation Program Business Case announcement cascade
- role mapping engagement
- training: success statement validation workshops
- book branch management team plus Community and Lifestyle directorate management team for Digital Transformation Program update and engagement
- training mapping activity for external Training Partner.
Finance and Supply Chain
- completed problem statement, process maps, system and business requirements for goods receipting / 3-way matching
- continued discussions with branches on current state contract management processes
- continued developing findings summary of contract management processes
- training strategy engagements with subject matter experts and Liberate Learning
- 2 meetings with Procurement and Business Readiness.
Enterprise Asset Management Solution (EAMS)
- EAMS-Plant fleet service education session (at their request for the new Plant Fleet Service business analysts)
- assigned approximately 500 Roads business readiness action plan items a work Package
- business readiness action plan forum with Roads Group
- coordinate Enterprise Portfolio Management Office / DTP alignment forum with branch manager and business analysts
- DRP / Roads alignment forum at Marsden Depot
- completed design template drafts for forms, business process automation, and reporting functions.
- To-Be Process ProMapp Transition Scope – EAMS complete.
Human Resource (HR) Services
- recruitment project went live first week of December 2023
- data migration from Turbo will be completed in January 2024
- post go-live support provided in December 2023 and will continue in January 2024
- HR Transitions project will kick off in January
- wider Organisational Management and Payroll project currently in planning phase.
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