Parks

Service Service description Service standard

Garden maintenance

Maintenance of gardens on Council's median strips, roadside garden beds, verges, roundabouts, and parks

Response within 10 business days.

Bushland maintenance

Respond to bushland maintenance and fire break enquiries

Response within 15 business days.

Mowing maintenance

Mowing of parks, roadsides, and nature strips

Response within 10 business days.

Park access and event applications

Vehicle access to a park, access to a private property from a park or for an event

Response within 10 business days

Park asset and equipment maintenance

General maintenance of park facilities and equipment, e.g., lighting, toilets, BBQs, and playground equipment

Response within 2 business days. Immediate response if safety concern.

Park incident or nuisance activity

Complaint about motorbikes, accident, incident, theft, or vandalism in a park

Response within 2 business days. Immediate response if safety concern.

Park litter

Complaint of litter and waste left in a park or bushland

Response within 3 business days

Parks planning and policy

Enquiries about new park infrastructure, planning and policies

Response within 25 business days.

Trees

Investigate tree maintenance, issues, or concerns

Response within 25 business days.