Bin tags and inspection program

We are working with you to reduce contamination found in yellow recycling bins.

One of the ways we are doing this is with a bin inspection program where some yellow bins are checked on collection day.

The program helps us:

  • reduce contamination
  • minimise the amount of waste sent to landfill
  • provide households with tailored education and support
  • increase safety (ensuring hazardous materials stay out of recycling).

We understand that recycling and waste sorting can be tricky sometimes. With so many different types of items and materials going into our bins, we don’t always get it right. This program aims to help everyone learn about what belongs in our yellow bins — and what should be kept out — so we know for next time.

What’s involved?

Our Waste education officer have selected areas to be surveyed based on contaminated bin reports.

Each household’s recycling bin in that area will be checked on collection day and they will receive feedback through green, orange or red bin tag. The tag will be looped around the handle of the bin.

We will lift the bin lid and look at the contents of the bin to see if there is any contamination (incorrect items).

A green tag placed on a rubbish bin as part of the bin inspection program

Green tag

Thanks for helping us recycle. From what we could see, there was less than 5% contamination in your bin.

 

Orange bin inspection tag indicating some items were in the bin that should not be in the bin

Orange Tag

Ooops! Some contamination was observed, please keep these items out of this bin next time.

Red tag oh no your bin could not be collected as there was contam

Red Tag

Oh No! Your bin could not be collected as the contamination level was too high or there were hazardous items in the bin which pose a health and safety risk..

 

Remember you can't put these items in your recycling bin:

  • bagged items
  • garden waste
  • metals (like frypans and screws)
  • polystyrene foam
  • soft plastics (like chip wrappers)
  • other plastics (like buckets)
  • general rubbish
  • hazardous items
  • sanitary items
  • crockery
  • food
  • timber
  • clothes and shoes
  • e-waste

Why do we want to reduce bin contamination?

Contamination is any item that doesn’t belong in the yellow recycling bin. Putting contaminated items in the recycling bin could mean that all the items in the bin, including the recyclable items, will be sent to landfill. Some contaminated items can put staff at risk of injury, or cause damage to equipment.

Instead of putting these contaminated items in the recycling bin, find out where you can put them in our A to Z of waste disposal list

Using recycling bins correctly helps make sure that we can sort recyclable items and turn them into new products.

My bin had a red tag, what should I do?

If your bin has a red tag there were incorrect items in your bin. The incorrect items will be highlighted on the red tag. Please remove these items before your next scheduled collection day.

If you would like one of our waste team to contact you (within 48 business hours), please complete our contact request form.

Related resources

If you are not sure what is or isn’t accepted in your kerbside bins, read more about what goes in which bin.

Driver tag   

Understanding the Driver Tag  

Receiving a driver tag on your bin means that there was an issue with the servicing of your bin that prevented collection.  

The tag could be issued for several reasons:   

  • contamination (e.g. non-recyclable items in the recycling bin) 
  • overfull bin (lid must be closed)  
  • too heavy (over 70 kilograms)  
  • too damaged for collection  
  • non Logan City Council bin  
  • not accessible.  

Red and white striped bin tag that displays prohibited items - Bagged, garden, paper and cardboard,  general rubbish, polystyrene foam, soft plastics, Hazardous/unacceptable items

My bin has a driver tag, what should I do?   

If your bin has a driver tag, there was an issue with your bin that prevented collection. The issue of why your bin wasn't collected will be specified on the tag and recorded by the driver for further review. Please correct the issue and wait until the next collection day. For more information, please contact 07 3412 3412 or complete our contact request form.  

How to Prevent Issues:  

  • Ensure proper waste separation: make sure you're placing the correct items in the appropriate bin. Remember: don’t bag recyclables 
  • Manage bin capacity: avoid overfilling your bin and ensure it is within the weight limits.  
  • Use the correct bin: ensure you are only using council bins.  

Related resources  

If you are not sure what is or isn’t accepted in your kerbside bins, read more about what goes in which bin