What are the benefits of this new identification service?
Residents and their on-site sewerage facility service agents will have free access to the service history and manufacturer information of the on-site sewerage facility at their property.
Council will receive real time updates when an on-site sewerage facility is serviced as agents can use their smart phone or tablet device to access the service history and provide details of services they perform.
Property owners' will be able to access for free the service history of their on-site sewerage facility from a smart phone or tablet device.
This will save on-site sewerage facility services agents and Council a significant amount of time and reduce paperwork currently submitted each time a facility is serviced in Logan.
Do residents need to be home when a Council officers attends their property
We only need access to the electricity meter box to place the identification sticker inside. If we can assess the meter box, we don’t need residents to be at home. If we can’t access the meter box, we will contact you to arrange a time to attend the property.
Is there a cost for the Identification Service?
No, there is no cost to residents for this service.
When will the service be able in my area?
We started rolling out this service in October 2020.
We will notify you about 2 weeks before the service is rolled out in your area. You can start using the service once an identification sticker has been placed in your electricity meter box.
